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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Jackson?

An alarm system is designed to safeguard your family. But what actually transpires in the event your home security alarms go off in Jackson? What actions should you take to be certain you and your loved ones are secure?

Your first priority is to remain calm. You should understand that your 24/7 monitoring professionals are always standing by to assist. Then take the steps described below to be prepared for any emergency.

Our Committed Professionals Help You Stay Safe

A 24-7 monitoring specialist is immediately alerted as soon as your Jackson home security alarms go off. After an agent is notified, they will contact you n a hurry to determine what triggered the security system. Your protection devices may trip for several different reasons, including:

  • Break-in

  • Smoke

  • Flood

  • Accidentally setting off alarm

In circumstances when your system was accidentally triggered—like not remembering that the motion sensors are turned on when you unlock a door— an agent will call to find out if help is needed. Provide your predetermined password, and they will cancel the alarm.

In a true emergency, your monitoring team member will dispatch emergency personnel, including firefighters, EMS, and law enforcement, to your property. They can also function as the point of contact when nobody is home. Your dedicated monitoring staff will even apprise emergency services on which entry sensor was tripped, helping them prepare for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to help you stay calm and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Jackson

Waking up in the dead of night to your alarm blaring is understandably frightening—even moreso if you don’t know why it’s occurring. The smartest thing you can do is stay as calm as possible and proceed with the following:

  • In the first place, find a safe location. Round up all members of your family including pets as quick as you can and get into a protected area in the house or depart the home if needed. It's typical to have an urge to want to face the situation in your home, but this may put you and your family at greater risk. As an alternative, focus on trying to keep you and your family members protected and letting the authorities handle the problem.

  • Secondly, utilize your home security app to keep connected with your monitoring team. They'll send emergency professionals who will be en route to your property in a flash.

  • Finally, keep in constant communication with your monitoring agent and first responders. You can get patched through, so representatives of each team are speaking on the same line. Conversely, if it’s not possible to get a direct call to your emergency providers, you’re still able to obtain updates by text message. Even in false alarm situations, it's wise to keep adequately communicating with everyone involved so you will be ready should a legitimate crisis occur.

Be Prepared For All Types of Emergencies in Jackson with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With 24/7 monitoring, home automation, and a range of sensors, your residence will become the safe haven you intended it to be. Design the perfect home security solution by submitting the form below or reach out to (601) 292-9204 to speak with a member of our team.