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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of providing a neighbor a key to your home. It does away with the requirement for actual keys or keypad codes and lets you oversee who can go in your Jackson home and for what duration. Find out more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to walk your dog, get your mail, or water your plants when you go out of town. In the past, you would simply provide them a key to your house. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to worry about doors left unsecure or lost keys. 

What you need is an ADT security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You grant access to a trusted individual, like a neighbor or relative, via the ADT+ app.
  2. Then, you configure permissions. You can provide neighbors with timed access, permitting them to come and go during specific hours, or event-based admittance. For example, if a package is delivered, the system can unfasten the door to let your neighbor move it indoors once it verifies them.
  3. After you’ve set up access, your Google Nest Doorbell camera utilizes familiar face detection to verify your neighbor as they proceed toward the door.
  4. Your ADT security system will disarm and unlock the door when the individual is confirmed as a permitted visitor.
  5. You are sent real-time alerts as your neighbor enters and departs. The app also supplies a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures automatically to shield your home.

You are able to provide access for any person you wish, such as a housesitter, a service technician, or a companion who comes over when you’re not there. This feature is also useful during urgent events, especially when you’re away. To illustrate, if a water sensor triggers, your system can provide event-driven access so a neighbor can shut off the water. The user-friendly app makes setting permissions easy. 

Improve Your Jackson Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Jackson home more secure and connected while simplifying your daily life. This feature isn’t just for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock operability when you have your hands full of children or groceries. Once you're inside, the door automatically secures behind you.

Design Your ADT Home Security System In Jackson With The Latest Features

Experience tools like ADT Trusted Neighbor and smart surveillance with a modern home security system in Jackson from Secure24 Alarm Systems. A nationally known ADT dealer, we’re pleased to provide the latest technology from the top name in home security. Reach out to (601) 292-9204 today to get started. Our knowledgeable team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to get everything working in unison.